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# Trust Has Three Dimensions. Demand from your AI SRE vendor to show a cert with all three.

**[ITNEXT](https://daily.dev/sources/itnext)** · 11 min read · 0 upvotes · 0 comments

## Summary

aiHelpDesk v0.21 introduces 3D stability certificates for AI SRE agents, adding two new dimensions beyond simple pass/fail: conclusion attribution (did the agent reach the same root-cause classification every run?) and evaluation variance (were judge scores consistent across runs?). The post argues that outcome-only consistency certs can hide agents that pattern-match keywords rather than truly understand faults. New tooling includes a cert-compare command to detect attribution regressions when upgrading LLM models, and a fully automated db-connection-refused remediation chain that resolves in under 20 seconds without human approval.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://itnext.io/trust-has-three-dimensions-demand-from-your-ai-sre-vendor-to-show-a-cert-with-all-three-0f361a443807>

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---

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