Organisations worried about losing control when adopting agentic AI should start with process design rather than guardrails. Decades of experience managing risk with non-deterministic humans still applies to AI agents: identify where humans and AI each add the most value, then design controls around that. Key principles include matching autonomy to risk, keeping accountability human, choosing the right AI type for the task, and mapping the end-to-end process before adding guardrails. Observability is framed as essential to detect model drift, verify behavior, and support auditability, especially in regulated industries, with control points defined at the design stage rather than bolted on afterward.
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Don’t start with guardrails……start with designGuardrails enable safe autonomyObservability helps you understand what’s happeningIt all comes back to design323 Impressions