--- title: What designing dev tools at Intuit taught me about trust... description: A designer at Intuit reflects on building a prompt development tool for AI developers and non-technical subject matter experts. The core challenge wasn't... canonical: https://daily.dev/posts/what-designing-dev-tools-at-intuit-taught-me-about-trust-adoption-2oe6kypgf twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: What designing dev tools at Intuit taught me about trust & adoption | daily.dev og:description: A designer at Intuit reflects on building a prompt development tool for AI developers and non-technical subject matter experts. The core challenge wasn't... og:url: https://daily.dev/posts/what-designing-dev-tools-at-intuit-taught-me-about-trust-adoption-2oe6kypgf og:image: https://api.daily.dev/og/posts/2OE6kYPGf.png og:image:alt: What designing dev tools at Intuit taught me about trust & adoption og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # What designing dev tools at Intuit taught me about trust & adoption **[Medium](https://daily.dev/sources/medium_js)** · 5 min read · 0 upvotes · 0 comments ## Summary A designer at Intuit reflects on building a prompt development tool for AI developers and non-technical subject matter experts. The core challenge wasn't creating a technically complete solution — it was earning trust from developers who had already built their own workarounds. Key lessons include: studying existing mental models and replicating them in the UI, treating adoption as a continuous campaign rather than a one-time launch, and recognizing that resistance to new tools is often self-preservation rather than stubbornness. The tool ultimately drove $11.9M in revenue, not because of clever UI, but because the team showed up continuously to earn trust. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Why I stopped treating AI adoption like a tool rollout](https://daily.dev/posts/why-i-stopped-treating-ai-adoption-like-a-tool-rollout-2izmxjdcp) · LogRocket · 0 upvotes · 0 comments - [6 things developer tools must have in 2026 to earn trust and adoption—Martian Chronicles, Evil Martians’ team blog](https://daily.dev/posts/6-things-developer-tools-must-have-in-2026-to-earn-trust-and-adoption-martian-chronicles-evil-marti-raifprhcl) · Martian Chronicles · 0 upvotes · 0 comments - [AI is Great at Designing Screens but Terrible at This One Thing](https://daily.dev/posts/ai-is-great-at-designing-screens-but-terrible-at-this-one-thing-bzs2ilijr) · Medium · 0 upvotes · 0 comments - [Driving AI adoption through trust: Insights from Atlassian designer Rachel Shepard](https://daily.dev/posts/driving-ai-adoption-through-trust-insights-from-atlassian-designer-rachel-shepard-1onzcr01q) · Atlassian · 1 upvotes · 0 comments - [Why engineers lose trust in AI-coding tools](https://daily.dev/posts/why-engineers-lose-trust-in-ai-coding-tools-kuan22f27) · LeadDev · 0 upvotes · 0 comments --- Tags: [#devtools](https://daily.dev/tags/devtools) [View this post on daily.dev](https://daily.dev/posts/what-designing-dev-tools-at-intuit-taught-me-about-trust-adoption-2oe6kypgf) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"What designing dev tools at Intuit taught me about trust & adoption","url":"https://daily.dev/posts/what-designing-dev-tools-at-intuit-taught-me-about-trust-adoption-2oe6kypgf","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/what-designing-dev-tools-at-intuit-taught-me-about-trust-adoption-2oe6kypgf"},"datePublished":"2026-07-13T07:28:54.663Z","dateModified":"2026-09-14T09:08:21.840Z","description":"A designer at Intuit reflects on building a prompt development tool for AI developers and non-technical subject matter experts. 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