Why Logs, Metrics and Traces Still Don’t Give You Real Observability

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The three-pillar observability model (logs, metrics, traces) is a solid foundation but has meaningful gaps in modern distributed systems. Key blind spots include: the 'known unknowns' problem where uninstrumented failure modes leave teams blind during incidents; high-cardinality limitations in traditional metrics systems that prevent slicing by user, region, or tenant combinations; context collapse in async workflows, third-party calls, and serverless environments; and business logic blind spots where technically healthy services return wrong results. The post advocates moving toward structured events (JSON with rich fields), high-cardinality querying tools like Honeycomb or ClickHouse, continuous verification of business correctness in production, and post-incident instrumentation reviews. OpenTelemetry is recommended as the vendor-neutral standard for emitting all signal types.

8m read timeFrom devops.com
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Table of contents
The Promise of the Three PillarsWhat the Three Pillars MissThe Known Unknowns ProblemHigh-Cardinality Blind SpotsThe Context Collapse ProblemBusiness Logic Blind SpotsWhat Real Observability Looks LikeStart With Structured EventsEmbrace High-Cardinality QueryingInstrument for the Incident you Haven’t had YetConclusion
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