--- title: Xbox explains outage preventing players from accessing... description: Xbox experienced a hours-long outage caused by a failure in an internal Microsoft licensing service shared across multiple products. The failure prevented... canonical: https://daily.dev/posts/xbox-explains-outage-preventing-players-from-accessing-games-cto-says-it-will-do-better--ojper8ggr twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Xbox explains outage preventing players from accessing games, CTO says it will "do better" | daily.dev og:description: Xbox experienced a hours-long outage caused by a failure in an internal Microsoft licensing service shared across multiple products. The failure prevented... og:url: https://daily.dev/posts/xbox-explains-outage-preventing-players-from-accessing-games-cto-says-it-will-do-better--ojper8ggr og:image: https://api.daily.dev/og/posts/ojPeR8Ggr.png og:image:alt: Xbox explains outage preventing players from accessing games, CTO says it will "do better" og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Xbox explains outage preventing players from accessing games, CTO says it will "do better" **[GamesIndustry.biz](https://daily.dev/sources/gamesindustry)** · 2 min read · 0 upvotes · 0 comments ## Summary Xbox experienced a hours-long outage caused by a failure in an internal Microsoft licensing service shared across multiple products. The failure prevented players from signing in, accessing game libraries, and launching games, and also impacted publishing and store partners. CTO Scott Van Vliet explained that traffic was shifted to healthy infrastructure once the failing component was isolated, but recovery was uneven across regions. Xbox is now conducting a full post-incident review to address the single point of failure, harden dependencies, and improve detection and communication. The outage follows a similar PlayStation Network outage the previous week caused by AWS connectivity issues. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Xbox goes down. You can't play games you own on disc](https://daily.dev/posts/xbox-goes-down-you-can-t-play-games-you-own-on-disc-kke6riuqy) · Hacker News · 0 upvotes · 0 comments --- Tags: [#microsoft](https://daily.dev/tags/microsoft), [#xbox](https://daily.dev/tags/xbox) [View this post on daily.dev](https://daily.dev/posts/xbox-explains-outage-preventing-players-from-accessing-games-cto-says-it-will-do-better--ojper8ggr) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Xbox explains outage preventing players from accessing games, CTO says it will \"do better\"","url":"https://daily.dev/posts/xbox-explains-outage-preventing-players-from-accessing-games-cto-says-it-will-do-better--ojper8ggr","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/xbox-explains-outage-preventing-players-from-accessing-games-cto-says-it-will-do-better--ojper8ggr"},"datePublished":"2026-07-28T07:53:01.725Z","dateModified":"2026-07-28T07:53:25.198Z","description":"Xbox experienced a hours-long outage caused by a failure in an internal Microsoft licensing service shared across multiple products. 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