--- title: You launched an AI assistant. Do you really know how... description: AI assistants require evaluation at three levels: individual turns, full sessions, and cohort trends. A framework combines evaluation (defining quality... canonical: https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387 twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: You launched an AI assistant. Do you really know how it's performing? | daily.dev og:description: AI assistants require evaluation at three levels: individual turns, full sessions, and cohort trends. A framework combines evaluation (defining quality... og:url: https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387 og:image: https://api.daily.dev/og/posts/WSd6k7387.png og:image:alt: You launched an AI assistant. Do you really know how it's performing? og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # You launched an AI assistant. Do you really know how it's performing? **[Whitespectre](https://daily.dev/sources/whitespectre)** · 11 min read · 1 upvotes · 0 comments ## Summary AI assistants require evaluation at three levels: individual turns, full sessions, and cohort trends. A framework combines evaluation (defining quality metrics), observability (capturing system behavior), and traceability (connecting failures to causes). Quality assessment uses CORE dimensions (clarity, relevance, tone, accuracy) plus CUSTOM product-specific metrics, weighted by importance. Hybrid review pipelines combine manual calibration with automated LLM-as-judge scaling. Success requires instrumenting telemetry across model, retrieval, and tooling layers, then connecting conversation quality to business outcomes like retention and deflection. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Your AI Assistant has an observability problem Evaluating AI Assistants as Systems, Not Models: A Production Framework for Conversational Interfaces](https://daily.dev/posts/your-ai-assistant-has-an-observability-problem-evaluating-ai-assistants-as-systems-not-models-a-pr-cgvtwtotf) · Whitespectre · 2 upvotes · 0 comments - [Evaluating AI Agents in Practice: Benchmarks, Frameworks, and Lessons Learned](https://daily.dev/posts/evaluating-ai-agents-in-practice-benchmarks-frameworks-and-lessons-learned-tohpewvfd) · InfoQ · 2 upvotes · 0 comments - [A methodical approach to agent evaluation](https://daily.dev/posts/a-methodical-approach-to-agent-evaluation-6t7zk2yru) · Google Cloud · 1 upvotes · 0 comments - [Why AI evals are the new necessity for building effective AI agents](https://daily.dev/posts/why-ai-evals-are-the-new-necessity-for-building-effective-ai-agents-l2h2dzazo) · InfoWorld · 1 upvotes · 0 comments --- Tags: [#ai](https://daily.dev/tags/ai), [#llm](https://daily.dev/tags/llm), [#observability](https://daily.dev/tags/observability), [#product-management](https://daily.dev/tags/product-management) [View this post on daily.dev](https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"You launched an AI assistant. Do you really know how it's performing?","url":"https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387"},"datePublished":"2026-02-04T16:22:40.252Z","dateModified":"2026-02-04T16:23:07.097Z","description":"AI assistants require evaluation at three levels: individual turns, full sessions, and cohort trends. A framework combines evaluation (defining quality...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/c5d39c76fb1af538dc2057e8bb37cf51?_a=AQAEulh","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/c5d39c76fb1af538dc2057e8bb37cf51?_a=AQAEulh","isAccessibleForFree":true,"articleSection":"Whitespectre","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"Whitespectre","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/e04dee561cff4bb4b01d2027339ee9c3","url":"https://daily.dev/sources/whitespectre"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/you-launched-an-ai-assistant-do-you-really-know-how-it-s-performing--wsd6k7387","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":1},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"ai,llm,observability,product-management","timeRequired":"PT11M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Whitespectre","item":"https://daily.dev/sources/whitespectre"},{"@type":"ListItem","position":3,"name":"You launched an AI assistant. Do you really know how it's performing?"}]} ```