--- title: Customer Service News & Updates | daily.dev description: Customer Service news and updates covering supporting customers before, during, and after a purchase. Readers can learn about ticketing and helpdesk tooling, self-service and knowledge bases, AI agents handling support conversations, escalation and staffing models. canonical: https://daily.dev/tags/customer-service twitter:card: summary_large_image twitter:site: @dailydotdev og:url: https://daily.dev/tags/customer-service og:type: website og:site_name: daily.dev og:title: Customer Service News & Updates | daily.dev og:description: Customer Service news and updates covering supporting customers before, during, and after a purchase. Readers can learn about ticketing and helpdesk tooling, self-service and knowledge bases, AI agents handling support conversations, escalation and staffing models. og:image: https://api.daily.dev/og/tags/customer-service.png og:image:width: 1200 og:image:height: 630 --- ## Recommended Customer Service stories ## Who to follow for Customer Service [](https://daily.dev/luisleonelcolonsantiago) [Luis Leonel Colon Santiago](https://daily.dev/luisleonelcolonsantiago) [@luisleonelcolonsantiago](https://daily.dev/luisleonelcolonsantiago) Joined Aug 5\. 2026 10 ## Top sources covering Customer Service ## Most upvoted Customer Service posts ## Best discussed Customer Service posts ## All posts about Customer Service ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@graph":[{"@type":"CollectionPage","@id":"https://daily.dev/tags/customer-service#page","url":"https://daily.dev/tags/customer-service","name":"Customer Service News & Updates","description":"Customer Service news and updates covering supporting customers before, during, and after a purchase. 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