How to delegate 40% of tickets to AI

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A sponsored guide from Port on redesigning the software delivery lifecycle (SDLC) to delegate up to 40% of development tickets to AI coding agents. The approach centers on three pillars: context (enriching tickets with service metadata, PRDs, and tech specs), guardrails (a scorecard that blocks risky or high-blast-radius work from being automated), and visibility (a Kanban dashboard tracking agent work in real time). The five-phase workflow covers planning, review, development (using Cursor or Claude Code), preview, and deploy, with human gates at each transition. Metrics like lead time per stage, delegation rate, and human intervention points help teams measure whether the system is actually saving time or adding friction.

12m read timeFrom thenewstack.io
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Table of contents
What we’re buildingPrerequisites: your context lakePhase 1: planningPhase 2: in reviewPhase 3: In DevelopmentPhase 4: previewPhase 5: DeployMeasure how fast work flows
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